At Computiqs, accessible at https://computiqs.com/, your privacy is a top priority. This Privacy Policy details the types of information we collect, how it is used, and the steps we take to ensure your data is protected. By using our website, software, or services, you agree to this Privacy Policy. Please read it carefully to understand your rights and our practices.
1. Information We Collect
We collect information to enhance our services and ensure a seamless experience for our users. Below is a detailed overview of the types of information we gather:
1.1 Personal Information
When you interact with Computiqs, we may request personal details, including but not limited to:
- Name: Used to identify your account and personalize our communications.
- Email Address: For account verification, transactional emails, and support inquiries.
- Phone Number: (Optional) To provide customer support or verify transactions.
- Billing Details: Payment information, including credit card details, is processed securely via third-party payment gateways. Computiqs does not store complete payment details directly.
1.2 Technical Data
Our software requires system information to identify outdated drivers and provide tailored updates. This may include:
- Device type and specifications (e.g., processor, RAM, storage).
- Operating system version and configuration.
- Installed hardware components and their respective drivers.
1.3 Usage Data
We monitor usage patterns to improve our software and website functionality. This includes:
- IP address and geolocation data for analytics and fraud prevention.
- Logs of interactions with the software, such as the drivers scanned, updated, or installed.
- Preferences and settings configured within the software or website.
1.4 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Maintain user sessions and preferences.
- Analyze traffic patterns and usage trends.
- Deliver personalized advertisements based on your browsing behavior.
You can manage or disable cookies through your browser settings, but note that certain functionalities may be affected.
2. How We Use Your Information
The data we collect is utilized solely to provide, improve, and maintain our services. Specifically, we use your information to:
- Deliver Services: Provide tailored driver updates, recommendations, and related functionality.
- Customer Support: Respond to queries, troubleshoot issues, and provide effective resolutions.
- Payment Processing: Facilitate secure transactions through trusted third-party payment processors.
- Software Optimization: Analyze technical data to enhance software performance and compatibility with various hardware systems.
- Communication: Send important updates, service alerts, and promotional offers. You can opt out of marketing emails at any time.
- Legal Compliance: Meet regulatory requirements, prevent fraud, and ensure the security of our services.
3. How We Protect Your Information
Computiqs employs robust measures to secure your data against unauthorized access, alteration, or destruction. These measures include:
- Encryption: All sensitive data transmissions, including payment details, are encrypted using SSL/TLS protocols.
- Access Control: Only authorized personnel can access your information, and they are bound by confidentiality agreements.
- Data Anonymization: Usage data is aggregated and anonymized wherever possible to protect your identity.
- Regular Security Audits: We conduct routine checks and vulnerability assessments to identify and mitigate potential threats.
Despite our best efforts, no system can be entirely immune to risks. By using our services, you acknowledge and accept these inherent limitations.
4. Third-Party Sharing
We value your trust and are transparent about how we share your information. Computiqs does not sell or trade your personal data. However, we may share it under the following circumstances:
4.1 Service Providers
We work with reputable third parties to support our operations, such as:
- Payment gateways for secure transaction processing.
- Hosting providers to ensure the website and software run smoothly.
- Analytics tools (e.g., Google Analytics) to track and improve performance.
4.2 Legal Obligations
We may disclose information if required to:
- Comply with a legal obligation, such as a court order or government request.
- Protect our rights, safety, or property, or that of our users or the public.
5. Your Rights
As a user of Computiqs, you have the following rights concerning your data:
- Access: Request a copy of the personal data we have collected about you.
- Correction: Update or correct inaccuracies in your personal information.
- Deletion: Request the deletion of your personal data, subject to legal or contractual limitations.
- Portability: Receive your data in a structured, commonly used format to transfer to another service.
- Objection: Opt out of marketing communications or withdraw consent for specific data processing activities.
To exercise these rights, contact us at support@computiqs.com.
6. Cookies and Tracking Technologies
Cookies are essential to enhance your browsing and user experience. We use:
- Essential Cookies: For basic website functionality, such as login and account management.
- Analytics Cookies: To track user behavior and optimize our services.
- Marketing Cookies: To deliver targeted advertisements and promotional messages.
You can manage your cookie preferences through your browser or a dedicated cookie banner on our website.
7. Retention of Data
We retain your personal data only as long as necessary for the purposes outlined in this policy. Factors influencing retention periods include:
- Legal and regulatory requirements.
- Ongoing customer support needs.
- Security, fraud prevention, and record-keeping obligations.
When your data is no longer needed, it will be securely deleted or anonymized.
8. Children’s Privacy
Computiqs is not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us immediately, and we will take prompt action to delete it.
9. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices, legal requirements, or user feedback. All updates will be posted on this page with the revised “Effective Date.” We encourage you to review this page regularly to stay informed about how we protect your privacy.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us:
- Email: support@computiqs.com
- Website: https://computiqs.com/